These terms govern your use of our website and outline the rights, obligations, and limitations you agree to when engaging with our services. Please read through this document carefully, as
your continued use of our website indicates your acceptance of these terms.
1. Acceptance of Terms
By accessing and using our WordPress theme website, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions. If you do not agree to
these terms, please refrain from using our website. Your use of our website constitutes your acceptance of these terms, including any updates or modifications that may be made from time to time. It is your responsibility to review this page periodically for any changes. Continued use of the website after any modifications signifies your acceptance of the revised terms.
If you are accessing or using our website on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these terms and conditions. In such
cases, "you" or "your" refers to both you as an individual and the entity you represent. If you have any questions or concerns regarding these terms, please contact us before
proceeding.
2. Theme Licensing
By purchasing or downloading our WordPress theme, you agree to be bound by the terms of this licensing agreement. The theme is licensed, not sold, to you by (Company Name) for use under
the terms specified herein.
GNU General Public License (GPL)
Our WordPress themes are released under the GNU General Public License (GPL) version 2 or later. This license grants you the following rights:
a. Freedom to use:
You have the freedom to use the theme for any purpose, whether personal or commercial, without any restrictions.
b. Freedom to modify:
You have the freedom to modify the theme or create derivative works based on it. However, any modifications or derivative works must also be licensed under the
GPL.
c. Freedom to distribute:
You have the freedom to distribute the theme, whether in its original form or modified, to others. You can charge a fee or provide it for free.
Restrictions:
While our themes are released under the GPL, there are certain restrictions you must adhere to:
a. Copyright notice: You must retain the copyright notice and licensing information in the theme files and any derivative works.
b. Trademark usage: Our themes may contain trademarks or logos owned by (Creta Themes). You are not permitted to remove or modify these trademarks without our prior written consent.
c. Selling on marketplaces: You are not allowed to sell or distribute our themes on third-party marketplaces as standalone products. This restriction does not apply to themes bundled with your own products or services.
3. Warranty Warranty Coverage
We provide a limited warranty that our WordPress theme will function as described and in accordance with its documentation when used on the recommended platform, provided that it
is properly installed and configured.
Warranty Duration
The warranty period for our WordPress theme starts from the date of purchase and lasts for a duration of 1/years, as specified on the product page or invoice. During this period, we will provide support and assistance to address any issues related to the theme’s functionality.
Warranty Limitations
Our warranty does not cover the following:
a) Compatibility with third-party plugins or extensions, unless explicitly stated otherwise in the product documentation.
b) Errors or malfunctions caused by incorrect or improper installation, configuration, or modification of the theme.
c) Issues arising due to conflicts with other themes or plugins that are not recommended or officially supported by us.
d) Errors or malfunctions caused by changes made to the WordPress core software, server configuration, or other external factors beyond our control.
e) Customization or modification of the theme's code or files by you or any third party.
f) Issues arising from using an outdated version of the WordPress software or failure to keep the theme updated to the latest version.
g) Errors or malfunctions caused by malware, viruses, hacking, or other security breaches on your website.
h) Issues related to third-party services, such as hosting providers, domain registrars, or
payment gateways.
Support and Assistance
During the warranty period, we will provide technical support and assistance to help you resolve any issues or problems related to the theme's functionality. This support may include guidance, bug fixes, and updates to address identified issues.
Warranty Claim Process
If you believe there is a defect in the theme that is covered by this warranty, please contact our support team through the designated channels mentioned in the product documentation or
on our website. We may request additional information or access to your website to investigate and address the reported issue. Please note that we reserve the right to determine the validity of warranty claims and the appropriate resolution, which may include providing bug fixes, updates, or other remedies at our discretion.
Modifications to the Warranty
We reserve the right to modify or update the terms of this warranty section at any time without prior notice. Any changes will be effective upon posting the updated version on our website.
4. Limitation of Liability
To the maximum extent permitted by law, we shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our WordPress themes or
any content, materials, or services provided on our website. This includes but is not limited to loss of profits, data, or business opportunities. We do not guarantee the error-free functioning of
our themes or their compatibility with third-party elements. Our liability is limited to the amount paid for the WordPress theme in question. You agree to indemnify and hold us harmless from
any claims or losses arising from your use of our themes. We reserve the right to modify or discontinue our themes or services without prior notice.
5. Refund policy
Due to the nature of digital products, including WordPress themes, we generally do not offer refunds or exchanges. It is important to carefully review the theme's features, live previews, and
documentation provided on our website before making a purchase. We may consider refund requests under the following circumstances:
a. Non-Delivery:
If you have not received the download link or access to the purchased theme within 24 hours of the completion of the payment process, please contact our support team for assistance.
b. Defective Product:
In the rare event that the purchased theme is materially defective and cannot be fixed or resolved within a reasonable time, we will work with you to provide a suitable solution, which may
include a refund.
Support and Customization:
Our themes come with documentation and support to assist you in setting up and customizing them according to your requirements. We do not offer refunds based on your inability to
customize the theme to your specific needs. However, our support team will be available to assist and guide you through the process.
Third-Party Plugins:
Our themes may be compatible with various third-party plugins, but we cannot guarantee their compatibility or provide support for issues arising from their use. Refund requests solely based
on incompatibility with third-party plugins will not be accepted.
Refund Process:
If you believe you are eligible for a refund based on the exceptions mentioned above, please contact our support team within 14 days of your purchase with detailed information about the
issue. We will review your request and, if approved, initiate the refund process. Please note that refunds may take a reasonable amount of time to process.
Non-Transferable:
Refunds are non-transferable and will be issued to the original purchaser's payment method used during the purchase.
Please note that any refund granted will be at our sole discretion. Our decision regarding refunds shall be final and binding.
6. Payments and Subscriptions
Pricing:
The pricing for our WordPress themes and related services is clearly stated on our website. We reserve the right to modify the pricing at any time without prior notice. Any changes to the
pricing will not affect the cost of previously purchased themes or services.
Payment Processing:
We utilize third-party payment processors to handle the payment transactions for our products and services. By making a purchase on our website, you agree to comply with the terms and
conditions of the respective payment processor. We do not store or have access to your credit card or payment information.
Subscriptions and Renewals:
If you choose to purchase a subscription-based product or service, you agree to pay the recurring subscription fees as indicated on our website. The subscription will automatically renew unless
canceled by you prior to the renewal date. Failure to cancel the subscription will result in the automatic renewal and the corresponding payment.
Taxes:
All applicable taxes, duties, and levies imposed by governing authorities related to the purchase and use of our themes and services are your responsibility. The prices displayed on our website
do not include any taxes unless explicitly stated.
Account Suspension and Termination:
We reserve the right to suspend or terminate your account and access to our themes and services for any violation of these terms and conditions, including non-payment or fraudulent activities
related to payments. In such cases, you will not be entitled to any refund or compensation.
By accepting these terms and conditions, you acknowledge and agree that the availability and success of software updates are dependent on various factors, including your website's hosting
environment, internet connection, and compatibility with other software components. We shall not be held liable for any issues or damages arising from the installation or use of our software
updates. If you encounter any difficulties or have questions regarding software updates, we encourage you to contact our support team for assistance.
Amendments
We reserve the right to modify, amend, or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised version on our
website. It is your responsibility to review these terms periodically to stay informed of any updates.
By continuing to use our website after the amendments have been made, you agree to be bound by the revised terms. If you do not agree with the modified terms, please discontinue using our
website. We may also, at our sole discretion, make improvements or changes to the website, its features, or any other aspect without any obligation to notify you. We encourage you to regularly check this page for any changes to ensure that you are aware of the most recent version of our terms and conditions.